English Certification Live
EN FR ES + more
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ATAC Global CX. Global CX Verification Platform

Prove Your
CX Skills. Across Languages.

One platform combining the ATAC Call Readiness Simulator™, multilingual assessment, and blockchain-verified credentials. Available now in English, with more languages on the roadmap.

Blockchain-verified credentials 20+ years CX leadership Borderless by design Multilingual system
Assessment Score PASS
82% overall
Communication
88%
CX Knowledge
84%
Technology
79%
Self-Mgmt
81%
ATAC Call Readiness Simulator™ LIVE
I was charged twice for the same bill and I need this fixed today.
I understand why that would be frustrating. Let me review your account and walk you through the fastest resolution.
Customer frustration
6/10
Credential Status VERIFIED
CRSA-B
Certified Remote Service Agent. Bilingual endorsement
EN ES ON-CHAIN
Industry Recognition

Proof, Not Promises.
Featured on the CX Files.

ATAC Global CX joined Peter Ryan on episode 424 of the CX Files to explain how the CRSA turns remote-agent hiring from a gamble into a verified decision. The conversation covers skills assessment, live call simulation, portable credentials, and employer verification.

CX Files · Episode 424 · July 9, 2026

THIRD-PARTY VALIDATION
First of its kind.
Peter Ryan described the CRSA as, to his knowledge, the first remote-agent accreditation of its kind anywhere in the world.
CX FILES EPISODE 424

Industry recognition

Recognized as a positive disruptor in CX.

On CX Files Episode 424, industry analyst Peter Ryan described ATAC Global CX as a positive disruptor, and one of the most disruptive CX services providers he had come across.

Peter Ryan · CX Files · Episode 424 · 0:10

Hear the full conversation →
20 min
To earn your first verified credential
15
Priority languages in roadmap
4
Layers of proof on one platform
24/7
Simulation-driven readiness testing
Platform Architecture

One Platform.
Four Layers of Proof.

ATAC is a full verification layer for global remote CX talent, measuring knowledge, live performance, language capability, and credential authenticity in one system.

ATAC Assessment
01
Assessment
40-question CX readiness evaluation mapped to practical remote service standards across communication, security, setup, metrics, and customer care fundamentals.
ATAC Call Readiness Simulator
02
ATAC Call Readiness Simulator
Candidates handle realistic customer interactions across telecom, banking, mortgage, airline, insurance, healthcare, retail, and tech support scenarios.
Language Certification
03
Language Certification
Each language endorsement becomes part of the credential itself, creating a recurring upgrade path for candidates and a clearer hiring signal for employers.
Blockchain Credential
04
Blockchain Credential
Every credential is written to a public blockchain in real time. Tamper-proof. Permanently verifiable by any employer from any device.
ATAC Call Readiness Simulator™

Not theory.
Real conversations.

Candidates handle realistic customer interactions and receive performance-based scoring on five dimensions that employers actually care about.

86
Empathy
81
Tone
78
Resolution
84
Call Close
Live Simulation: Banking Scenario LIVE
C
I was charged twice for the same transaction and I need this resolved today. This is completely unacceptable.
A
I completely understand your frustration and I sincerely apologize for this inconvenience. Let me pull up your account right now and we'll get this corrected immediately.
C
How long will the refund take?
A
The reversal will reflect within 3 to 5 business days. I'm initiating it right now and you'll receive a confirmation email within 15 minutes.
EMPATHY SCORE
RESOLUTION
CALL CLOSE
Blockchain Registry

Credentials Issued.
Live.

Every credential issued through ATAC is written to a public blockchain in real time. Tamper-proof. Permanently verifiable. This is what proof looks like.

BLOCKCHAIN VERIFIED
Total issued
-
Live Credential Registry
Refreshing in 60s
CANDIDATE
PROGRAM
STATUS
ACTION

All credentials minted on the blockchain. Registry is public and immutable

VERIFY A CREDENTIAL →
Employer Verification

Verify Any Credential
Instantly.

Enter any ATAC credential ID below to confirm authenticity, check current status, and read directly from the blockchain. Free. No account required. Works globally.

  • Live read directly from the blockchain
  • Confirms name, program, issue date, and expiry
  • No employer account needed. Free forever.
  • Tamper-proof. Permanently on-chain.
CREDENTIAL LOOKUP
Live example loaded. Click VERIFY → to see a real result
Global Language Engine

Your Career Expands
With Every Language.

Language is not a feature. It is a pillar. Each language endorsement becomes part of the credential itself, creating a recurring upgrade path for candidates and a clearer hiring signal for employers.

LANGUAGE ADD-ON PRICING
Single language endorsement $29
3-language bundle $69
EN
English
LIVE
FR
French
COMING SOON
ES
Spanish
COMING SOON
PT
Portuguese
COMING SOON
How It Works

Assess. Simulate.
Verify. Expand.

Take the ATAC Assessment
01
Take the Assessment
Complete the 40-question readiness evaluation to establish your baseline across core remote CX competencies.
Complete the ATAC Call Readiness Simulator
02
Complete the Simulation
Handle a live customer scenario and receive performance-based scoring on empathy, tone, resolution, and call control.
Earn your blockchain credential
03
Earn the Credential
Pass and receive an on-chain credential that can be verified by any employer from your ATAC verification portal.
Add language endorsements to your credential
04
Add Languages Anytime
Return to add new language endorsements to the same credential, building value over your entire career.
Pricing

Start Once.
Expand Anytime.

Entry point stays accessible. Pro is the clear conversion target. Language endorsements are their own product line.

Standard
$39 one-time

Best for candidates who want verified proof of readiness and a shareable first credential.

  • 40-question assessment
  • 1 live call simulation
  • Blockchain credential on pass
  • PDF score report
  • LinkedIn-ready badge
Start Standard
Team
Minimum 10 seats. Custom pricing

Built for employers, BPOs, and training programs that need bulk candidate verification at scale.

  • Minimum 10 seats
  • Employer/BPO portal access
  • Candidate roster & CSV export
  • Bulk credential verification
  • Priority support
Contact ATAC Global CX
Employer reviewing ATAC verified candidates
Employer Value

Hire With
Verified Confidence.

Employers need a clear answer to four questions. ATAC answers all four, from a single verification link.

QUESTION 01
Can this person do the work?
The 40-question assessment maps directly to practical remote service standards, not generic knowledge tests.
QUESTION 02
Can they handle a live customer?
The Simulator proves real-time performance under pressure across the scenarios your team actually faces.
QUESTION 03
Do they speak the language?
Language endorsements are assessed and embedded in the credential, not self-reported. Verified capability only.
QUESTION 04
Is the credential real?
Every credential is on-chain. One verification link confirms authenticity, issue date, and current status instantly.
Trust & Authority

Built on operational credibility,
not startup hype.

20+
Years of CX operating experience behind every assessment
40
Question assessment plus a live call simulation
8 sec
To verify any credential, from one link
1
Verification link confirms authenticity, with no account needed
ATAC Global CX Certification Authority Seal CERTIFICATION AUTHORITY
ATAC Certification Seal

Your experience
isn't enough anymore.
Proof is.

Earn your first verified credential in 20 minutes. Add language endorsements over time. Build a career asset employers can verify instantly.

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